I found the FIELDFIX approach to training really helpful and supportive. In the first 6 weeks the regular training meetings helped to keep me focussed and allowed me to learn the system fast. Peter Cooper, having worked in the utilities industry for many years, was able to give real advice and real examples on how best to use FIELDFIX.
I am really excited about FIELDFIX and what it can do for my business. I am also looking forward to the next product development – quoting. Being able to send a quote before I have driven off site! Then track quote vs actual as the job progresses. Very cool.
Once the decision was made to roll out FIELDFIX to the ground staff everyone from the FIELDFIX team pitched in to ensure that all training and roll out went as smoothly as possible. The FIELDFIX team responded with confidence and a great ‘can do’ attitude to all queries and tweaks.
The timesheet features have been simple and easy to implement with admin staff not able to wait for a further roll out to more crews.
All business processes and requirements were effortlessly incorporated in the FIELDFIX system for seamless integration into our existing business structure. We are constantly looking forward to further developments and always enjoy a coffee with the FIELDFIX team.