There’s no going back now… we can’t live without it!
Since implementing FIELDFIX we have seen significant improvements in our administration workflows and processes including payroll handling with FIELDFIX Timesheets, tracking working time and materials used through FIELDFIX Job Cards and also much more consistent, professional looking as-built diagrams generated using FIELDFIX. We have also seen a great reduction in the time taken to submit documentation to our clients and missing paperwork is now a thing of the past!
The FIELDFIX support team are always responsive to our questions and have resolved the few technical problems that we have encountered very quickly indeed. Our suggestions and requests have even on several occasions been included in subsequent updates to the web-based interface and/or mobile apps.
I found the FIELDFIX approach to training really helpful and supportive. In the first 6 weeks the regular training meetings helped to keep me focussed and allowed me to learn the system fast. Peter Cooper, having worked in the utilities industry for many years, was able to give real advice and real examples on how best to use FIELDFIX.
I am really excited about FIELDFIX and what it can do for my business. I am also looking forward to the next product development – quoting. Being able to send a quote before I have driven off site! Then track quote vs actual as the job progresses. Very cool.