There’s no going back now… we can’t live without it!
Since implementing FIELDFIX we have seen significant improvements in our administration workflows and processes including payroll handling with FIELDFIX Timesheets, tracking working time and materials used through FIELDFIX Job Cards and also much more consistent, professional looking as-built diagrams generated using FIELDFIX. We have also seen a great reduction in the time taken to submit documentation to our clients and missing paperwork is now a thing of the past!
The FIELDFIX support team are always responsive to our questions and have resolved the few technical problems that we have encountered very quickly indeed. Our suggestions and requests have even on several occasions been included in subsequent updates to the web-based interface and/or mobile apps.
Operations Management, FTTX Services Ltd
Once the decision was made to roll out FIELDFIX to the ground staff everyone from the FIELDFIX team pitched in to ensure that all training and roll out went as smoothly as possible. The FIELDFIX team responded with confidence and a great ‘can do’ attitude to all queries and tweaks.
The timesheet features have been simple and easy to implement with admin staff not able to wait for a further roll out to more crews.
All business processes and requirements were effortlessly incorporated in the FIELDFIX system for seamless integration into our existing business structure. We are constantly looking forward to further developments and always enjoy a coffee with the FIELDFIX team.
