Unlike many Apps out there today that leave it to the user to get to grips with the product, FIELDFIX job management is not just about the software. We recognise that as well providing smart software solutions, customers value training and ongoing support. When customers join the FIELDFIX family we want to make the transition to a new way of doing things as smooth as possible, so they can kick back and start enjoying the benefits in no time at all.
That’s why we’ve been busy creating a great new help interface FIELDFIX Online Guided Tours that will benefit both new and existing customers. Easily accessible at the top right of your FIELDFIX website, a drop down menu lists all you need to know from getting started to how to manage your jobs, contracts and business the smart way.
Existing customers will enjoy finding out all the latest tips and shortcuts FIELDFIX has to offer, and as FIELDFIX development never stands still there are always cool new features to explore. New customers will benefit from our intuitive, step by step guided tour with easy to view pop up help boxes that take you through every screen, ensuring your staff are up and running in no time at all, just the way we like it!
So whilst FIELDFIX is still very much about Software as a Service with hands-on training and personal customer support whenever you need it, our recent partnership with Maestrano and expansion into overseas markets provided the inspiration to extend our level of existing online customer support even further.
Introducing new technologies is often a daunting enough experience for most companies big and small, that’s why FIELDFIX aim to make it an exciting experience. Forget about the saying “no pain, no gain” with FIELDFIX Job Management software we promise the focus is all about the “gain”.