An article caught my attention this week that discussed the importance of listening to others when they are raising an issue of concern. Whether it’s friends, family or work colleagues, it highlighted that all too often we can trivialise other people’s concerns because it doesn’t seem important enough, in our opinion, to cause stress. The key point of note being;

“Every person’s “benchmark” for stress is different.”

(source: Mindfood, Trival Tribulations, Dr Emily O’Leary)

With our daily workloads and ever expanding “to do” lists it’s all too easy to get bogged down in the details and not make time to deal with one of the most important areas of your business – your staff. So when it comes to looking after your people and decreasing their daily stresses, does having smart systems in place help?

We spoke to one of our customers, FTTX Services, who utilises FIELDFIX automated Productivity Reporting to proactively empower their staff to want to work more efficiently. By giving them the tools they need their people are able to easily report their awesome work in the field to management. This kind of proactive, supportive approach has really helped FTTX expand their business and made work life so much more enjoyable and easier for their staff.

So, in an ever increasing tough market place, surely every additional competitive advantage a business can weld is of benefit to both the business and its staff. Finding solutions to help your people work smarter not harder, has surely got to be a win win for everyone. Freeing up invaluable time, enabling you to focus on the more important things in business like your people.

Case study: FTTX Services