After an exciting round of visits last month we are delighted to welcome new customers to the FIELDFIX family. More and more we’re hearing how we are really good at getting the right information, to the right people, from anywhere, any time, with the emphasis always on flexibility for our customers and the ability to customise any mobile form fast!
Just recently Troydon Contractors took advantage of this flexibility by utilising our FIELDFIX Custom Fields feature and adapting the FIELDFIX mobile forms to suit their business needs.
With more onsite training sessions planned this month, it’s great to see FIELDFIX Job Management appealing to a diverse range of businesses from civil and construction to energy and many more.
We are always pleased to gain first hand feedback from the people who use our software and the responses continue to be very encouraging. Above all, it’s good to know that our founding philosophy and vision for FIELDFIX job software is hitting the mark.
“Smart job management software that the fat fingers and thumbs out there will want to use. The coal face users don’t need pretty, they need practical.” (Peter Cooper, co-founder of FIELDFIX)
Thanks to our customers for their continued support and honest feedback, and for helping us make FIELDFIX much more than just a job management system.
With so many Timesheet apps out there how do you go about choosing the right one and what other factors should you consider other than focussing purely on price? Sure, everyone likes to get a good deal, but like most things in life ……cheap is not always better.
Once your company has decided to take the plunge and move from paper to mobile Timesheets, you want to ensure that what you are buying is just that – smart Timesheet software that will fully automate the entire process for you, from recording hours worked right down to integrating the data with your existing payroll system. Moreover, you want to choose a system that your field crew will understand and want to use and that provides easy, accessible reporting to the rest of the business.
In keeping with the entire FIELDFIX philosophy of working smarter not harder, our timesheets encourage field crew to capture information as they work. It may help to think of a timesheet as being like the old punch card system. Whenever the crew start on a job they ‘punch in’ using their mobile phone or tablet. In this way the crew can simply clock on to the job as they are setting up. If they forget they can send this clock on later and FIELDFIX will sort out the ordering and calculate the hours. Our clients find the main challenge is changing the culture within their business from paper to mobile, but with support from management and the FIELDFIX team, this change happens quickly.
At FIELDFIX we are passionate about helping businesses utilise information the easy way with practical, no non-sense business reporting. That’s why as well as being user friendly, FIELDFIX Timesheets integrate seamlessly with FIELDFIX Job Management, so that time recorded is automatically reported to the relevant job.
What’s more FIELDFIX Timesheets just got even smarter with greater flexibility and even more detailed reporting features. Our customers wanted to know more about what’s happening at the coalface so we added a “Job Comments” field. We’ve also extended the reporting features for Overtime and Allowances as well as improving the interface making FIELDFIX Timesheets even easier to use. Empower your field crew to help administrate your business from the field!
So although there may be many Timesheet apps out there, be sure to do your homework first. After all, any business change takes time and a certain amount of effort so you want to make sure you get it right the first time.
Send Timesheets from anywhere, anytime with FIELDFIX. Right for your field crew, right for your business.
FIELDFIX Job Management makes light work of managing those ‘big’ complex jobs.
Project Managers can easily plan complex commercial projects by using sub-jobs, tasks, dates and multiple job states to manage the work. For example, you can use sub-jobs to divide the job into tasks by crew function such as civil or drill, or by location such as by road. Even on-site, supervisors and project managers can assign tasks right there and then using sub-jobs so that they can use crew more efficiently to plan and manage the work.
Sub-jobs can be easily scheduled and dispatched to crew devices in seconds and are easily managed through the job life-cycle with automated job flow, while alerts keep you on top of job progress by listing jobs that need to be actioned.
With FIELDFIX jobs are more than just open or closed. FIELDFIX gives you the ability to easily manage the job through its multiple states e.g. on hold, open, quoted, approved, scheduled, planned, dispatched, in progress, work complete, reporting complete, invoiced, closed, cancelled. You choose the ones that best suit your business. Job states flow automatically depending on action e.g. as soon as data is submitted from a device, the job state moves from ‘dispatched’ to ‘in progress’.
Automated job alerts tell you which jobs need servicing, and the shared view makes it easy to share comments between field crew and office staff. You can sort jobs by next date and quickly view recent job activity so that you can immediately schedule urgent jobs and dispatch to crew devices in seconds.
FIELDFIX really does make it easy to plan and manage complex jobs, stay on top of job progress and easily track costs vs revenue in real time.
There are many software systems and apps out there claiming they can do this and that for your business. Most of them probably can, but do your research first. Will you have to buy add-ons for it to do what you really need it to do? How easy is it to use? Will it integrate easily with your existing business systems?
The difference between FIELDFIX and other job management systems is that our product design initially focussed on the practical needs of field crew, and how we could best help them capture information in the field. “It had to be simple for it to succeed, so that the fat fingers and thumbs out there would use a system they believed in and understood,” said Peter Cooper, FIELDFIX GM.
From there, FIELDFIX has evolved to meet both the demands of the guys in the field as well as the complexities of managing a business with data analysis, real time business reporting, project management, scheduling, dispatch, information management and much more.
Tried and tested by field crew, office admin and business owners, and on-going consultation with our customers, means FIELDFIX software really does do what you need it to. It’s software that works, driven by the practical needs of the people who use it.
When it comes to managing jobs in the field the smart way FIELDFIX gives customers the flexibility they need.
First there were paper Timesheets, and then came mobile Timesheets. FIELDFIX goes that extra step further when driving the efficiencies of mobile information capture. Listening to our customers, who wanted the ability to work even smarter in the field, we have expanded the capabilities of FIELDFIX Job Management to include capturing Time on FIELDFIX Job Cards.
This means instead of completing separate Timesheets and Job Cards on mobile devices, field crew now have the flexibility to record both at the same time on just one FIELDFIX mobile form.
The advantages of using FIELDFIX Job Management really do speak for themselves. Reduced administration all round as well as increased work efficiencies throughout the business. Site supervisors can manage jobs easier in the field without the hassle of paperwork. But for those cases when it makes sense for separate Timesheet only recording, FIELDFIX mobile Timesheets still do the trick.
“You can’t do today’s job with yesterday’s methods and be in business tomorrow.”
FIELDFIX couldn’t agree more. We focus on giving our customers the flexibility to capture and manage mobile information efficiently to suit their business needs. Providing customers with the tools they need to manage their jobs in the field the smart way!
There’s one fact we can all agree on, and that is the more you understand your business, the better decisions you can make. Having said that, with so many job software solutions available today, how do you decide which one is right for your business? For many contractors the desire is definitely there to make the change and embrace new technology, but where to start when managing your daily business seems to soak up all of your time?
At FIELDFIX we prefer the practical approach to doing business. Unlike many Apps out there today that leave it to the user to get to grips with the product, FIELDFIX job management is not just about the software. We recognise that as well as providing smart software solutions, customers value training and ongoing support.
Moreover, we understand that when you have a question, you need a quick response, and that automated “ticket” responses can not only be impersonal but very frustrating when you need an answer fast! That’s why when you call FIELDFIX support, you can be sure to get a reliable, personal response and we won’t keep you waiting.
Introducing new technologies is often a daunting enough experience for most companies big and small. When customers join the FIELDFIX family we want to make the transition to a new way of doing things as smooth as possible, so they can kick back and start enjoying the benefits in no time at all. Because “staying in the know” really doesn’t have to be a complicated affair.
When it comes to data security, Angus Kidman really sums it up nicely, don’t you think?
“You’ve got all this business information, it’s living at least temporarily in your devices, it’s going up into the cloud… there’s all this information there that’s usually accessible. If you don’t have just good, basic security in place, there’s the real risk of financial loss, of business humiliation, just a whole range of problems.”
(Angus Kidman, Editor-in-Chief at Finder.com.au)
At FIELDFIX we are just as passionate about keeping your information safe as we are about capturing it!
All too often companies find themselves getting bogged down with reviewing the software and suitability of product for their business and overlook the importance of making sure their data is in safe hands. With over 20 years’ experience in software development and infrastructure management, keeping information safe for our customers’ remains our top priority. As Dave Hale, co-founder and technical guru of FIELDFIX says:
“When the system your business depends on shuts down it can cause all kinds of problems and unnecessary stress, not to mention the actual cost of downtime. That’s why at FIELDFIX our hosted infrastructure includes best of breed servers, redundancy, data recovery and data security.
So when it comes to choosing a software provider, don’t just think “does the software do what we need it to,” but also “can my business rely on this service provider ” because at the end of the day consistent reliability of IT services is crucial for any business.
That’s why our customers are confident to leave IT to us. We take care of the “geeky” stuff, leaving you to get on with doing business. Just the way it should be.
In a recent article from CIO.com, Thor Olavsrud discussed the reasons why more and more businesses are turning over certain IT functions to managed service providers, allowing internal IT staff to focus their energies on strategic IT projects. With a collaborative working model and the focus being on “partners, not replacements” this practical approach certainly rings true with the FIELDFIX philosophy of “working smarter not harder” to get the job done.
These days, many software platforms try to be all things to everybody and end up being the jack of all trades and the master of none. At FIELDFIX we take a very different view. Our philosophy is built around utilising the best solution for each business requirement rather than a “take over the world” approach.
We like a practical, no-nonsense way of working and with over 20 years’ experience in the software industry, our customers know they can rely on us to deliver reliable job management software that does what they need it to do. Likewise, we enjoy working closely with our customers and always welcome their product innovation ideas, because we respect that our customers are the experts in their industry.
Working collaboratively and recognising the benefits that this brings definitely gets the thumbs up from the FIELDFIX team every time. After all, with clear communication and understanding about what the service provider’s roles and responsibilities are, what’s not to like about sound collaboration and like-minded companies working together to get the best result for both the business and its people.
Read more about us and the FIELDFIX way of doing business.
How cool is this? FIELDFIX Audit Forms can take your big, complex, multi-page compliance wad of paperwork and put it neatly inside a handheld device, so you can complete it quickly and easily on-site!
There really is no limit to the information FIELDFIX can collect from the field. You can use it for large checklists like site audits, health and safety checks, conflicts checklists, client and job checklists, hazard ID, job start forms, complex plant checks (i.e. EWPs), basically any lengthy form with lots of yes/no questions.
FIELDFIX Audit Forms are so much more than just a ‘write your own online form’ as the data collected is automatically fed into our Job Management software which stores all job/client related data together, and can be readily accessed via one easy-to-view screen.
We recognise that not every business operates the same, so our Audit Forms are fully flexible for you to do it your way and make them specific to your company using the language that your guys in the field understand.
Moreover, FIELDIX Audit Forms also has the ability to accept up to 4 signatures for approval or confirmation that the information has been read, or is correct.
Our clients that are currently using our Audit Forms have found that they work well together with our Dropbox integration. Once the form has been completed, for example a site checklist, or health and safety risk assessment, it can be easily published and uploaded onto Dropbox from the FIELDFIX web interface. You can then create a link to that document on the mobile job form that is sent out to your field crew devices. Crew can then open, read, and then sign that the document has been read and understood, all done on just their smartphones while on-site.
Keep complex paper forms out of sight on your work-site. FIELDFIX makes it simple so your field crew can just get on with the job.
When you’re completing a job, it goes without saying that it’s important to make sure you get paid for the work you’ve done. More often than not, jobs can expand with unforeseen complexities. How do you track unplanned events without holding up the job’s progress? Whilst it’s not always possible to predict ad-hoc events, what’s important is making sure your field crew have the tools they need to report changes accurately and professionally, as it happens.
In keeping with our philosophy of working smarter not harder, FIELDFIX Event Management makes reporting unplanned events in the field quick and simple. Using smartphones and tablets, field crew take photos, enter descriptions; make sketches, even sketch on photos, it really is that simple! FIELDFIX then merges all photographic and text evidence into professional customer reports in seconds, making light work of reporting in the field from anywhere, any time.
Furthermore, FIELDFIX Event Management works seamlessly with FIELDFIX Job Management, automatically storing Event Reports to the corresponding job so that months or even years later you can easily access your job history with just a few clicks. Now that’s working smart!
Find out more about FIELDFIX Event Management, and stop your business leaking cash!