At FIELDFIX we are always looking for new innovative features to help our customers stay ahead of the game. One of our key differences lies in the fact that our product design has always focussed on the practical needs of field crew and how we can best help them capture information from the field. As Peter Cooper, co-founder of FIELDFIX says “It has to be simple for it to succeed”.
Today, our software development continues to be driven by the people who use it, because we strongly believe that empowering staff to want to work more efficiently and giving them the tools they need to report their work efficiently and effortlessly, is key to a successful business.
A great example of this is the FIELDFIX Productivity report, driven by one of our innovative customers. Its introduction has allowed our customer to really stay on top of their business by managing staff productivity and jobs from 1,000s of miles away, with automated daily reports emailed directly to their inbox. Now that’s smart!
So if you have any great ideas, get in contact with us! We find that once our customers get a taste for what FIELDFIX can do, they can’t wait to help drive the product capabilities to new levels of efficiency and that’s exactly what we love!
Read more about FIELDFIX business reporting.
We often get asked the question “does FIELDFIX work offline?” To which we reply a resounding yes!
Because in our book, mobility software just isn’t smart enough if it doesn’t work offline!
That’s why FIELDFIX was built to ensure your field crew stay productive at all times even when working in the most remote places. No phone signal? No matter. FIELDFIX mobile job software still lets you capture information as it happens, and then synchronise once you’re back in coverage. It’s that easy.
FIELDFIX is all about providing our customers with the practical tools they need to work smarter not harder from anywhere, any time. Replacing cumbersome paper systems with smart automated business reporting that focuses on getting the right information, to the right people, no matter what part of the planet they may be working in!
Working offline is just one of the many practical features our customers enjoy. Want to know more? Check out FIELDFIX features or give us a call. Our team is always on hand to talk about how FIELDFIX helps businesses “fix it in the field,” the smart way.
There’s one fact we can all agree on, and that is the more you understand your business, the better decisions you can make. Having said that, with so many job software solutions available today, how do you decide which one is right for your business? For many contractors the desire is definitely there to make the change and embrace new technology, but where to start when managing your daily business seems to soak up all of your time?
At FIELDFIX we prefer the practical approach to doing business. Unlike many Apps out there today that leave it to the user to get to grips with the product, FIELDFIX job management is not just about the software. We recognise that as well as providing smart software solutions, customers value training and ongoing support.
Moreover, we understand that when you have a question, you need a quick response, and that automated “ticket” responses can not only be impersonal but very frustrating when you need an answer fast! That’s why when you call FIELDFIX support, you can be sure to get a reliable, personal response and we won’t keep you waiting.
Introducing new technologies is often a daunting enough experience for most companies big and small. When customers join the FIELDFIX family we want to make the transition to a new way of doing things as smooth as possible, so they can kick back and start enjoying the benefits in no time at all. Because “staying in the know” really doesn’t have to be a complicated affair.
An article caught my attention this week that discussed the importance of listening to others when they are raising an issue of concern. Whether it’s friends, family or work colleagues, it highlighted that all too often we can trivialise other people’s concerns because it doesn’t seem important enough, in our opinion, to cause stress. The key point of note being;
“Every person’s “benchmark” for stress is different.”
(source: Mindfood, Trival Tribulations, Dr Emily O’Leary)
With our daily workloads and ever expanding “to do” lists it’s all too easy to get bogged down in the details and not make time to deal with one of the most important areas of your business – your staff. So when it comes to looking after your people and decreasing their daily stresses, does having smart systems in place help?
We spoke to one of our customers, FTTX Services, who utilises FIELDFIX automated Productivity Reporting to proactively empower their staff to want to work more efficiently. By giving them the tools they need their people are able to easily report their awesome work in the field to management. This kind of proactive, supportive approach has really helped FTTX expand their business and made work life so much more enjoyable and easier for their staff.
So, in an ever increasing tough market place, surely every additional competitive advantage a business can weld is of benefit to both the business and its staff. Finding solutions to help your people work smarter not harder, has surely got to be a win win for everyone. Freeing up invaluable time, enabling you to focus on the more important things in business like your people.
Case study: FTTX Services