Contractor Software, Field Service Management, Health and Safety, Job Management Software, Mobile Job Management Software, Software for Construction, Software for Contractors, Software for field data collection

FIELDFIX makes light work of customising mobile forms to suit your business needs

When capturing data in the field there are two key points that should rank high on every companies list no matter what type of business they are in. One, make sure your software allows you to capture the right information from the field that fits with your business perfectly. Two, if there are any bespoke requirements that your business needs to explore, make sure the software is flexible enough to cater for customisation without costing the earth and taking an eternity to deliver. The good news is you don’t have to put up with the “more or less” answer because smart job software is built to deal with such key areas of importance.

FIELDFIX mobile forms allow you to capture exactly what you need in the field using mobile devices. With FIELDFIX Custom Fields feature you can add multiple custom fields to any form, allowing you to capture data in the field, fast, efficient and without the hassle of paperwork. It’s that easy!

Custom Form Mobile

Here are just a few examples of mobile forms we have developed for our customers:

  • Hazard ID forms
  • Audit forms
  • Vehicle check
  • Site Visitor Log
  • EWP daily check list (Elevated Work Platforms)

And with the key benefit of FIELDFIX custom forms being flexibility for our customers and the ability to update any mobile form be it Job Cards, Health & Safety reporting, Audit reporting and much more, the list just keeps on growing.

So, when it comes to choosing the right job software for your company, do your homework. Because not all job software solutions deliver what they promise. And remember Customised Reporting from the field doesn’t have to be hard. Contact us today and let FIELDFIX help you make light work of it.

Contractor Software, disruptive technology, Job Costing Software, Job Management Software, Job Tracking Software, Mobile Job Management Software, Software as a Service, Testimonials, Training and Support

The important things that set FIELDFIX apart from the rest

Unique beginnings

FIELDFIX was born out of the unlikely partnership of a contractor with 20 years hard experience at the coal face and a specialist IT company with strategic expertise in design and software development. Every stage of the software development was driven by the practical needs of the contractor, the customer telling the IT experts what they needed the system to do and to deliver. About Us

Changing the focus of traditional job management development

Rather than being a system designed in the office and pushed out to field crew to use, we started in the field and this gives us a unique perspective and understanding that many software companies cannot claim to have. Moreover, we know what works in the field through first-hand experience and we know what doesn’t work also.

Keeping it simple

Peter Cooper, Co-founder with over 20 years’ experience in the utilities industry was very clear about what he wanted, what was missing in the market:

“Smart job management software that the fat fingers and thumbs out there will want to use. The coal face users don’t need pretty, they need practical.”

FIELDFIX – it’s so simple to use that it allows everyone in your business to play their part in contributing to business administration. FIELDFIX gives your crew the ability to work smarter, not harder and get the job done.

Keeping it smart

With its easy-to-use yet comprehensive job management and profit screens, FIELDFIX tells you which clients are worth the work and which ones aren’t! How? By providing you with the ability to view the profitably of any job, contract or client and it’s makeup at any given stage of their lifecycle. Knowing which clients are profitable can mean sink or swim for your business

Much more than just job management software

More and more we’re hearing how we are really good at getting the right information, to the right people, from anywhere, any time. With the emphasis always on flexibility for our customers and the ability to customise any mobile form – fast! FIELDFIX much more than just job management software

Integration, “think partners not replacements”

Our philosophy is built around utilising the best solution for each business requirement rather than a “take over the world” approach.  FIELDFIX has made it even simpler for our clients to integrate FIELDFIX and their business applications by partnering with one of the world’s leading App integration platform providers – Maestrano. FIELDFIX job management, Accounting, Payroll, CRM, you name it; bring your favourite business applications together in one place! Built to integrate 

We’ve got your back

Unlike many job apps, once you’re up and running our customer support doesn’t stop there. We understand that when you have a question, you need a quick response, and that automated “ticket” responses can not only be impersonal but very frustrating when you need an answer fast! That’s why when you call FIELDFIX support, you can be sure to get a reliable, personal response and we won’t keep you waiting. There’s no going back now….we can’t live without it”

Agricultural Industry, cloud based system, Competitive Advantage in Business, Contractor Software, Field Mobility Software, Job Costing Software, Job Management Software, Job Tracking Software, Software for Construction, Software for Contractors

Staying in the know doesn’t have to be a complicated affair

There’s one fact we can all agree on, and that is the more you understand your business, the better decisions you can make. Having said that, with so many job software solutions available today, how do you decide which one is right for your business? For many contractors the desire is definitely there to make the change and embrace new technology, but where to start when managing your daily business seems to soak up all of your time?

At FIELDFIX we prefer the practical approach to doing business. Unlike many Apps out there today that leave it to the user to get to grips with the product, FIELDFIX job management is not just about the software. We recognise that as well as providing smart software solutions, customers value training and ongoing support.

Moreover, we understand that when you have a question, you need a quick response, and that automated “ticket” responses can not only be impersonal but very frustrating when you need an answer fast! That’s why when you call FIELDFIX support, you can be sure to get a reliable, personal response and we won’t keep you waiting.

Introducing new technologies is often a daunting enough experience for most companies big and small. When customers join the FIELDFIX family we want to make the transition to a new way of doing things as smooth as possible, so they can kick back and start enjoying the benefits in no time at all. Because “staying in the know” really doesn’t have to be a complicated affair.

Agricultural Spraying Industry, Business productivity software, business reporting, Cloud Software, Job Management Software, Job Software for Field Crews, Mobile Job Management Software, Mobile Workforce Management Software, Software for Construction, Software for Contractors

A no-nonsense, practical approach to training that works for your team as well as your budget

From its very beginnings FIELDFIX software was designed to work in any business. Built to offer mobile workforces from all kinds of industries the ability to not only capture but manage data from even the most remote places – the smart way.

As a result of our flexible design approach, we are finding that FIELDFIX is appealing to all sizes as well as all sorts of businesses, near and far. In fact, once they learn what FIELDFIX has to offer and just how easy it is to get up and running and start working smarter not harder; new customers are quick to jump on board! Just this week we welcomed a new customer on board by the end of their first demo, all done remotely.

But it’s not just our software that’s flexible in its design and set up. All too often we find software providers can over complicate the start-up process. At FIELDFIX we prefer the no-nonsense, practical approach to training and support and have put a lot of effort into making it as easy as possible to implement FIELDFIX.

We also understand that downtime is money wasted so when it comes to getting started with FIELDFIX, we guarantee to have your office and field crew up and running and working productively in no time.

What our customers want is a no-nonsense, practical approach to training that works for their team as well as their budget. Who can argue with that? It makes perfect sense to the FIELDFIX team! And once we’ve got you up and running our support doesn’t stop there. We positively encourage our customers old and new, to pick up the phone and talk to us, no matter how small the question may seem. After all, that’s what our support team is here for.

FIELDFIX support – we’re not just about the software, we’ve got your back.

 

Agricultural Spraying Industry, Contractor Software, Custom Forms, Job Management Software, Job Software for Field Crews, mobile forms, Mobile Job Management Software, Software for Construction, Software for Contractors, Software for the Agricultral Industry

The future looks bright

After an exciting round of trips to Christchurch this month we are delighted to welcome new customers to the FIELDFIX family. More and more we’re hearing how we are really good at getting the right information, to the right people, from anywhere, any time, with the emphasis always on flexibility for our customers and the ability to customise any mobile form fast! In the latest visits it was rewarding to see both old and new customers alike making the most this flexibility by utilising our FIELDFIX Custom Fields feature and adapting the FIELDFIX mobile forms to suit their business needs, both for the Agricultural Spraying and Asphalt Industries.

With more trips planned next month, it’s great to see FIELDFIX Job Management appealing to a diverse range of businesses from civil and construction to energy and many more. We are always pleased to gain first hand feedback from the people who use our software and the responses continue to be very encouraging. Above all, it’s good to know that our founding philosophy and vision for FIELDFIX job software is hitting the mark. I guess it’s fair to say Peter Cooper, GM and co-founder of FIELDFIX with over 20 years’ experience in the civil, construction and utilities contracting industry really did know what he was talking about when he said the market was needing:

“Smart job management software that the fat fingers and thumbs out there will want to use. The coal face users don’t need pretty, they need practical.”

Thanks Pete! And thanks to our customers for their continued support and honest feedback, and for helping us make FIELDFIX much more than just a job management system.

Agricultural Industry, Agricultural Spraying Industry, business reporting, Field Service Management, Job Management Software, Job Tracking Software, Software for Contractors, Software for field data collection, Software for the Agricultral Industry

FIELDFIX Customisation gives client what they need in just 3 days. Now that’s fast!

Once again it goes to show that software customisation doesn’t need to take an age to deliver, nor cost the earth. FIELDFIX received a new enquiry from an Agricultural Contractor on the Thursday. A one-man band, he was after a smart software solution that would replace his current cumbersome paper forms in the field and allow him to capture chemical use and quantities on the job quickly, efficiently and without the pain of paperwork.

Using our FIELDFIX Custom Forms feature our technical team were able to turn it around and get back to the customer by Monday, before they’d even had a chance to start the new working week. Now that’s fast!

Agricultural Industry_Spraying Custom Form

FIELDFIX gets smart with mobile Custom Forms for the Agricultural Spraying Industry

Gone are paper forms and hand-written records of chemicals used, rate per hectare, water application rate, how it was applied, temperature, wind speed, a wind speed rating, humidity level, weather conditions, paddock numbers and the list goes on! With some swift FIELDFIX customisation all this information can be captured using dropdown boxes, picklists and easy to enter fields on a tablet. FIELDFIX makes light work of what was previously a messy paper job and records all necessary information required for billing and reporting in the Agricultural spraying industry. No more muddy bits of paper lost under the seat!

Add to that the benefit of FIELDFIX job management and the total flexibility it offers customers to scale up or down depending on their business needs, for example if you’re going through a growth patch or increased seasonal demand such as the spraying season, FIELDFIX will keep you working smarter not harder.

So it really goes to show, when it comes to software customisation don’t be fooled into believing you have to be kept waiting, because smart job software is built to deal with such key areas of importance. And remember customised reporting from the field doesn’t have to be hard.

Contact us today and let FIELDFIX help you make light work of it.

Read more about how FIELDFIX makes light work of customising mobile forms to suit your business needs.

 

cloud based system, Cloud Software, Contractor Software, Field Service Management, hosted infrastructure, iPaas providers, Job Management Software, Software as a Service, Software for Contractors, software service providers, Testimonials

When it comes to software providers think “partners, not replacements”

In a recent article from CIO.com, Thor Olavsrud discussed the reasons why more and more businesses are turning over certain IT functions to managed service providers, allowing internal IT staff to focus their energies on strategic IT projects. With a collaborative working model and the focus being on “partners, not replacements” this practical approach certainly rings true with the FIELDFIX philosophy of “working smarter not harder” to get the job done.

These days, many software platforms try to be all things to everybody and end up being the jack of all trades and the master of none. At FIELDFIX we take a very different view. Our philosophy is built around utilising the best solution for each business requirement rather than a “take over the world” approach.

We like a practical, no-nonsense way of working and with over 20 years’ experience in the software industry, our customers know they can rely on us to deliver reliable job management software that does what they need it to do. Likewise, we enjoy working closely with our customers and always welcome their product innovation ideas, because we respect that our customers are the experts in their industry.

Working collaboratively and recognising the benefits that this brings definitely gets the thumbs up from the FIELDFIX team every time. After all, with clear communication and understanding about what the service provider’s roles and responsibilities are, what’s not to like about sound collaboration and like-minded companies working together to get the best result for both the business and its people.

Read more about us and the FIELDFIX way of doing business.

Cloud Software, Contractor Software, Field Service Management, hosted infrastructure, Job Management Software, Mobile Job Management Software

Why customer support really does count when implementing new job management software

With so many job management software solutions available in the market today, how do companies choose which one is best for their business? Of course, there are many important factors to consider from cost to “does it really do what I need it to” however, one important point that often gets overlooked is Customer Support. Here are a few reasons why this should rank high on your checklist, because although a lot of companies promise cheap software what you really need to be asking is “when it comes to support, do they have your back?”

Managing culture change

When companies decide to change from existing paper processes they need to feel supported every step of the way. After all, you aren’t just changing paper processes when implementing new software, you are often changing how people work, introducing a new culture. Especially for the guys in the field who, unlike office staff,  are often not experienced with using software to record and report on their daily activities at the coalface.

FIELDFIX job management software is delivered as a service. From the get go, you can expect hands-on customer support throughout from initial deployment right through to helping you make the most of FIELDFIX for years to come.

Furthermore, our thorough approach to implementation provides a low risk platform for managing the overall culture change required for mobile software implementation. FIELDFIX having come from the field understands this and has the toolsets and methodologies in place to assist organisations with getting to grips with this fundamental culture change within a business.

As Peter Cooper, FIELDFIX co-founder says:

“You can buy all sorts of software and leave it to the guys in the field to get to grips with it, but if they don’t buy into it, they’re not going to use it and then you’ve got nothing.”

We’ve got your back

Unlike many job apps, once you’re up and running our customer support doesn’t stop there. We understand that when you have a question, you need a quick response, and that automated “ticket” responses can not only be impersonal but very frustrating when you need an answer fast! That’s why when you call FIELDFIX support, you can be sure to get a reliable, personal response and we won’t keep you waiting.

Experience you can rely on

With over 20 year’s field service experience, we understand the practical needs of our customers. Rather than being a system designed in the office and pushed out to field crew to use, we started in the field and this gives us a unique perspective and understanding that many software companies cannot claim to have. Moreover, we know what works in the field through first-hand experience and we know what doesn’t work also.

So remember, introducing new software may be a serious business but it doesn’t have to be a stressful one. With the right level of customer support and experience, it can be both an enlightening and fun journey too!

 

Contractor Software, disruptive technology, Job Management Software, mobility software, Software as a Service, Software for Construction, Software for Contractors

NEW Online Guided Tours helps customers get to grips with FIELDFIX fast!

Unlike many Apps out there today that leave it to the user to get to grips with the product, FIELDFIX job management is not just about the software. We recognise that as well providing smart software solutions, customers value training and ongoing support. When customers join the FIELDFIX family we want to make the transition to a new way of doing things as smooth as possible, so they can kick back and start enjoying the benefits in no time at all.

That’s why we’ve been busy creating a great new help interface FIELDFIX Online Guided Tours that will benefit both new and existing customers. Easily accessible at the top right of your FIELDFIX website, a drop down menu lists all you need to know from getting started to how to manage your jobs, contracts and business the smart way.

 

Guided Tours Top Menu

 

Existing customers will enjoy finding out all the latest tips and shortcuts FIELDFIX has to offer, and as FIELDFIX development never stands still there are always cool new features to explore.  New customers will benefit from our intuitive, step by step guided tour with easy to view pop up help boxes that take you through every screen, ensuring your staff are up and running in no time at all, just the way we like it!

 

Welcome to FIELDFIX Guided Tours

 

So whilst FIELDFIX is still very much about Software as a Service with hands-on training and personal customer support whenever you need it, our recent partnership with Maestrano and expansion into overseas markets provided the inspiration to extend our level of existing online customer support even further.

Introducing new technologies is often a daunting enough experience for most companies big and small, that’s why FIELDFIX aim to make it an exciting experience. Forget about the saying “no pain, no gain” with FIELDFIX Job Management software we promise the focus is all about the “gain”.

 

cloud based system, Cloud Software, Integration, Job Management Software, mobile forms, mobility software

Put FIELDFIX Audit Forms at the top of your checklist

How cool is this? FIELDFIX Audit Forms can take your big, complex, multi-page compliance wad of paperwork and put it neatly inside a handheld device, so you can complete it quickly and easily on-site!

There really is no limit to the information FIELDFIX can collect from the field. You can use it for large checklists like site audits, health and safety checks, conflicts checklists, client and job checklists, hazard ID, job start forms, complex plant checks (i.e. EWPs), basically any lengthy form with lots of yes/no questions.

FIELDFIX Audit Forms are so much more than just a ‘write your own online form’ as the data collected is automatically fed into our Job Management software which stores all job/client related data together, and can be readily accessed via one easy-to-view screen.

We recognise that not every business operates the same, so our Audit Forms are fully flexible for you to do it your way and make them specific to your company using the language that your guys in the field understand.

Moreover, FIELDIX Audit Forms also has the ability to accept up to 4 signatures for approval or confirmation that the information has been read, or is correct.

Our clients that are currently using our Audit Forms have found that they work well together with our Dropbox integration. Once the form has been completed, for example a site checklist, or health and safety risk assessment, it can be easily published and uploaded onto Dropbox from the FIELDFIX web interface. You can then create a link to that document on the mobile job form that is sent out to your field crew devices. Crew can then open, read, and then sign that the document has been read and understood, all done on just their smartphones while on-site.

Keep complex paper forms out of sight on your work-site. FIELDFIX makes it simple so your field crew can just get on with the job.

Read more.