Capture job variations in the field and stop your business leaking cash
Agricultural Industry, business reporting, Cloud Software, Contractor Software, Event Management, Health and Safety, Integration, Job Management Software, Job Management Software for optimising staff productivity, Job Software for Field Crews, Software as a Service

Professional incident reports and automated alerts from the field in seconds

In keeping with our philosophy of working smarter not harder, FIELDFIX Event Management makes reporting unplanned events in the field quick and simple. Using smartphones and tablets, field crew take photos, enter descriptions; make sketches, even sketch on photos, it really is that simple.

FIELDFIX then merges all photographic and text evidence into professional customer reports in seconds, making light work of reporting in the field from anywhere, any time.

At a glance here are some examples of FIELDFIX Event Management Reports:

  •       Incident injury report:  for events causing injury
  •       Incident report: for events causing damage
  •       Evidence report: to record a note against a job
  •       Issue report: for events causing difficulty in completing work
  •       Variation report: to record a change in work scope

FIELDFIX automatically merges photos and text captured in the field into a professional PDF report in seconds.

Automated injury alert

When it comes to reporting an injury, FIELDFIX keeps your business up to date alerting management immediately of the situation. As soon as an injury is submitted from the field, FIELDFIX Event Management sends an automated “alert” to whoever is listed in the system as the key contact for the injured person, e.g. their manager or team leader.

Everything filed in one place

FIELDFIX files event reports to the relevant job keeping everything you need in one place. Our customers love this practical approach to business reporting.

Customised event reporting

What’s more with FIELDFIX Custom Fields you can easily customise data captured in the field, so that it fits perfectly with your business reporting needs. There really is no limit to what you can achieve with FIELDFIX Event Management.

Contact us today to find out more.

Cloud Software, Contractor Software, Job Management, Job Management Software, Job Software for Field Crews, Job Tracking Software, mobility software, Software as a Service, Software for Contractors, Software for field data collection

Why field crew and business owners give FIELDFIX job management software the big thumbs up!

One of the key benefits customers really like about FIELDFIX job management software is just how easy it is to use in the field.  From the very beginnings FIELDFIX product development has focussed on the practical needs of field crew and how we can best help them capture the information from the field in real time and get it back to where the business needs it. Peter Cooper, GM FIELDFIX with over 20 years’ experience in the civil and utilities contracting industry emphasizes that: “The coal face doesn’t need pretty, they need practical.”

As well as being practical for field crew, one of the other key benefits business owners and management alike value is the systems flexibility. In order to stay ahead of the game, businesses need to be able to adapt to change quickly. FIELDFIX job management offers complete flexibility to scale up or down to suit your business needs. Built to work in any business FIELDFIX caters for small companies with minimal users up to large international organisations where managing multiple contractors and complex jobs in real time is crucial.

FIELDFIX ticks all the right boxes not just for field crew but for management too.

 

cloud based system, Contractor Software, Job Management Software, Job Software for Field Crews, Job Tracking Software, mobility software, Software as a Service, Software for Contractors, Software for the Agricultral Industry

Job management software that does what you need it to

There are many software systems and apps out there claiming they can do this and that for your business. Most of them probably can, but do your research first. Will you have to buy add-ons for it to do what you really need it to do? How easy is it to use? Will it integrate easily with your existing business systems?

The difference between FIELDFIX and other job management systems is that our product design initially focussed on the practical needs of field crew, and how we could best help them capture information in the field. “It had to be simple for it to succeed, so that the fat fingers and thumbs out there would use a system they believed in and understood,” said Peter Cooper, FIELDFIX GM.

From there, FIELDFIX has evolved to meet both the demands of the guys in the field as well as the complexities of managing a business with data analysis, real time business reporting, project management, scheduling, dispatch, information management and much more.

Tried and tested by field crew, office admin and business owners, and on-going consultation with our customers, means FIELDFIX software really does do what you need it to. It’s software that works, driven by the practical needs of the people who use it.

Cloud Software, Contractor Software, disruptive technology, Field Service Management, hosted infrastructure, Mobile Job Management Software, mobility software, Software as a Service, Software for Construction, Software for Contractors

Why software design should be driven by the people who use it

“People who designed this system, don’t actually use it” – It’s surprisingly (and a little disconcerting) just how often you hear people around you saying this about their business software when they are struggling to get their daily job done and their “specifically designed” system just isn’t playing ball!

At FIELDFIX we take a very different approach to software design because we strongly believe our customers shouldn’t have to put up with job management software that “more or less” does what they need it to.

From the very beginnings FIELDFIX product development has focussed on the practical needs of field crew, with the people who use the system driving software development. Even the green background of FIELDFIX job software field app was chosen for its practical benefit. After trialling it in action at the coalface the guys in the field gave GREEN the big thumbs up for being the most practical colour for visibility that worked in all weather conditions. When the hot sun was beating down on the devices, or the skies were on downpour mode, the green screen remained easy to view and allowed the guys to keep working smart in the field.

To reference the great Steve Jobs:

“Design is not just what it looks like and feels like. Design is how it works.”

The FIELDFIX team couldn’t agree more. With FIELDFIX mobile job management software, everything we do starts with the design. Get that right, and the rest will follow. And above all, listen to your customers’ needs because they are the ones who will be using your software!

Contractor Software, disruptive technology, Job Costing Software, Job Management Software, Job Tracking Software, Mobile Job Management Software, Software as a Service, Testimonials, Training and Support

The important things that set FIELDFIX apart from the rest

Unique beginnings

FIELDFIX was born out of the unlikely partnership of a contractor with 20 years hard experience at the coal face and a specialist IT company with strategic expertise in design and software development. Every stage of the software development was driven by the practical needs of the contractor, the customer telling the IT experts what they needed the system to do and to deliver. About Us

Changing the focus of traditional job management development

Rather than being a system designed in the office and pushed out to field crew to use, we started in the field and this gives us a unique perspective and understanding that many software companies cannot claim to have. Moreover, we know what works in the field through first-hand experience and we know what doesn’t work also.

Keeping it simple

Peter Cooper, Co-founder with over 20 years’ experience in the utilities industry was very clear about what he wanted, what was missing in the market:

“Smart job management software that the fat fingers and thumbs out there will want to use. The coal face users don’t need pretty, they need practical.”

FIELDFIX – it’s so simple to use that it allows everyone in your business to play their part in contributing to business administration. FIELDFIX gives your crew the ability to work smarter, not harder and get the job done.

Keeping it smart

With its easy-to-use yet comprehensive job management and profit screens, FIELDFIX tells you which clients are worth the work and which ones aren’t! How? By providing you with the ability to view the profitably of any job, contract or client and it’s makeup at any given stage of their lifecycle. Knowing which clients are profitable can mean sink or swim for your business

Much more than just job management software

More and more we’re hearing how we are really good at getting the right information, to the right people, from anywhere, any time. With the emphasis always on flexibility for our customers and the ability to customise any mobile form – fast! FIELDFIX much more than just job management software

Integration, “think partners not replacements”

Our philosophy is built around utilising the best solution for each business requirement rather than a “take over the world” approach.  FIELDFIX has made it even simpler for our clients to integrate FIELDFIX and their business applications by partnering with one of the world’s leading App integration platform providers – Maestrano. FIELDFIX job management, Accounting, Payroll, CRM, you name it; bring your favourite business applications together in one place! Built to integrate 

We’ve got your back

Unlike many job apps, once you’re up and running our customer support doesn’t stop there. We understand that when you have a question, you need a quick response, and that automated “ticket” responses can not only be impersonal but very frustrating when you need an answer fast! That’s why when you call FIELDFIX support, you can be sure to get a reliable, personal response and we won’t keep you waiting. There’s no going back now….we can’t live without it”

cloud based system, Cloud Software, hosted infrastructure, Information Management, Software as a Service, software service providers

Keeping your data safe and secure with FIELDFIX

When it comes to data security, Angus Kidman really sums it up nicely, don’t you think?

“You’ve got all this business information, it’s living at least temporarily in your devices, it’s going up into the cloud… there’s all this information there that’s usually accessible. If you don’t have just good, basic security in place, there’s the real risk of financial loss, of business humiliation, just a whole range of problems.”

(Angus Kidman, Editor-in-Chief at Finder.com.au)

 

At FIELDFIX we are just as passionate about keeping your information safe as we are about capturing it!

All too often companies find themselves getting bogged down with reviewing the software and suitability of product for their business and overlook the importance of making sure their data is in safe hands. With over 20 years’ experience in software development and infrastructure management, keeping information safe for our customers’ remains our top priority. As Dave Hale, co-founder and technical guru of FIELDFIX says:

“When the system your business depends on shuts down it can cause all kinds of problems and unnecessary stress, not to mention the actual cost of downtime. That’s why at FIELDFIX our hosted infrastructure includes best of breed servers, redundancy, data recovery and data security.

So when it comes to choosing a software provider, don’t just think “does the software do what we need it to,” but also “can my business rely on this service provider ” because at the end of the day consistent reliability of IT services is crucial for any business.

That’s why our customers are confident to leave IT to us. We take care of the “geeky” stuff, leaving you to get on with doing business. Just the way it should be.

Job management made easy
Cloud Software, Contractor Software, disruptive technology, Field Service Management, hosted infrastructure, Mobile Job Management Software, mobility software, Software as a Service, Software for Construction, Software for Contractors

Why software design should be driven by the people who use it

“People who designed this system, don’t actually use it” – Just the other day whilst in the bank I heard this very line and it got me thinking just how often you hear people around you saying this about their business software when they are struggling to get their daily job done and their “specifically designed” system just isn’t playing ball!

At FIELDFIX we take a very different approach to software design because we strongly believe our customers shouldn’t have to put up with job management software that “more or less” does what they need it to.

From the very beginnings FIELDFIX product development has focussed on the practical needs of field crew, with the people who use the system driving software development. Even the green background of FIELDFIX job software field app was chosen for its practical benefit. After trialling it in action at the coalface the guys in the field gave GREEN the big thumbs up for being the most practical colour for visibility that worked in all weather conditions. When the hot sun was beating down on the devices, or the skies were on downpour mode, the green screen remained easy to view and allowed the guys to keep working smart in the field.

To reference the great Steve Jobs:

“Design is not just what it looks like and feels like. Design is how it works.”

The FIELDFIX team couldn’t agree more. With FIELDFIX mobile job management software, everything we do starts with the design. Get that right, and the rest will follow. And above all, listen to your customers’ needs because they are the ones who will be using your software!

cloud based system, Cloud Software, Contractor Software, Field Service Management, hosted infrastructure, iPaas providers, Job Management Software, Software as a Service, Software for Contractors, software service providers, Testimonials

When it comes to software providers think “partners, not replacements”

In a recent article from CIO.com, Thor Olavsrud discussed the reasons why more and more businesses are turning over certain IT functions to managed service providers, allowing internal IT staff to focus their energies on strategic IT projects. With a collaborative working model and the focus being on “partners, not replacements” this practical approach certainly rings true with the FIELDFIX philosophy of “working smarter not harder” to get the job done.

These days, many software platforms try to be all things to everybody and end up being the jack of all trades and the master of none. At FIELDFIX we take a very different view. Our philosophy is built around utilising the best solution for each business requirement rather than a “take over the world” approach.

We like a practical, no-nonsense way of working and with over 20 years’ experience in the software industry, our customers know they can rely on us to deliver reliable job management software that does what they need it to do. Likewise, we enjoy working closely with our customers and always welcome their product innovation ideas, because we respect that our customers are the experts in their industry.

Working collaboratively and recognising the benefits that this brings definitely gets the thumbs up from the FIELDFIX team every time. After all, with clear communication and understanding about what the service provider’s roles and responsibilities are, what’s not to like about sound collaboration and like-minded companies working together to get the best result for both the business and its people.

Read more about us and the FIELDFIX way of doing business.

Contractor Software, disruptive technology, Job Management Software, mobility software, Software as a Service, Software for Construction, Software for Contractors

NEW Online Guided Tours helps customers get to grips with FIELDFIX fast!

Unlike many Apps out there today that leave it to the user to get to grips with the product, FIELDFIX job management is not just about the software. We recognise that as well providing smart software solutions, customers value training and ongoing support. When customers join the FIELDFIX family we want to make the transition to a new way of doing things as smooth as possible, so they can kick back and start enjoying the benefits in no time at all.

That’s why we’ve been busy creating a great new help interface FIELDFIX Online Guided Tours that will benefit both new and existing customers. Easily accessible at the top right of your FIELDFIX website, a drop down menu lists all you need to know from getting started to how to manage your jobs, contracts and business the smart way.

 

Guided Tours Top Menu

 

Existing customers will enjoy finding out all the latest tips and shortcuts FIELDFIX has to offer, and as FIELDFIX development never stands still there are always cool new features to explore.  New customers will benefit from our intuitive, step by step guided tour with easy to view pop up help boxes that take you through every screen, ensuring your staff are up and running in no time at all, just the way we like it!

 

Welcome to FIELDFIX Guided Tours

 

So whilst FIELDFIX is still very much about Software as a Service with hands-on training and personal customer support whenever you need it, our recent partnership with Maestrano and expansion into overseas markets provided the inspiration to extend our level of existing online customer support even further.

Introducing new technologies is often a daunting enough experience for most companies big and small, that’s why FIELDFIX aim to make it an exciting experience. Forget about the saying “no pain, no gain” with FIELDFIX Job Management software we promise the focus is all about the “gain”.

 

Integration, iPaas providers, Software as a Service

Exciting times ahead with Maestrano integration

FIELDFIX’s imminent launch with one of the world’s leading iPaas providers offers immediate potential benefits to both existing and new customers as well as an exciting opportunity to take another kiwi company on to the global stage.

In partnering with Maestrano customers will have the ability to integrate out-of-the-box with existing or potentially beneficial Apps from within the Maestrano family. Whether it is accounting software like Xero or MYOB, Payroll systems like Smart Payroll, or CRM systems like vTiger, FIELDFIX automatically integrates with all Apps in the Maestrano eco-system.

This really is exceptionally exciting times for everyone! Our customers will be able to benefit from a whole new range of great business solutions to help them stay ahead of the game. At the same time Maestrano offers FIELDFIX the opportunity to gain foreign market presence in the UK, US, Australian and Middle Eastern Markets.

Want to know more? Contact us and the FIELDFIX team will be happy get you up to speed on how it all works.