software service providers

When it comes to data security, Angus Kidman really sums it up nicely, don’t you think?

“You’ve got all this business information, it’s living at least temporarily in your devices, it’s going up into the cloud… there’s all this information there that’s usually accessible. If you don’t have just good, basic security in place, there’s the real risk of financial loss, of business humiliation, just a whole range of problems.”

(Angus Kidman, Editor-in-Chief at Finder.com.au)

At FIELDFIX we are just as passionate about keeping your information safe as we are about capturing it!

All too often companies find themselves getting bogged down with reviewing the software and suitability of product for their business and overlook the importance of making sure their data is in safe hands. With over 20 years’ experience in software development and infrastructure management, keeping information safe for our customers’ remains our top priority. As Dave Hale, co-founder and technical guru of FIELDFIX says:

“When the system your business depends on shuts down it can cause all kinds of problems and unnecessary stress, not to mention the actual cost of downtime. That’s why at FIELDFIX our hosted infrastructure includes best of breed servers, redundancy, data recovery and data security.

So when it comes to choosing a software provider, don’t just think “does the software do what we need it to,” but also “can my business rely on this service provider ” because at the end of the day consistent reliability of IT services is crucial for any business.

That’s why our customers are confident to leave IT to us. We take care of the “geeky” stuff, leaving you to get on with doing business. Just the way it should be.

In a recent article from CIO.com, Thor Olavsrud discussed the reasons why more and more businesses are turning over certain IT functions to managed service providers, allowing internal IT staff to focus their energies on strategic IT projects. With a collaborative working model and the focus being on “partners, not replacements” this practical approach certainly rings true with the FIELDFIX philosophy of “working smarter not harder” to get the job done.

These days, many software platforms try to be all things to everybody and end up being the jack of all trades and the master of none. At FIELDFIX we take a very different view. Our philosophy is built around utilising the best solution for each business requirement rather than a “take over the world” approach.

We like a practical, no-nonsense way of working and with over 20 years’ experience in the software industry, our customers know they can rely on us to deliver reliable job management software that does what they need it to do. Likewise, we enjoy working closely with our customers and always welcome their product innovation ideas, because we respect that our customers are the experts in their industry.

Working collaboratively and recognising the benefits that this brings definitely gets the thumbs up from the FIELDFIX team every time. After all, with clear communication and understanding about what the service provider’s roles and responsibilities are, what’s not to like about sound collaboration and like-minded companies working together to get the best result for both the business and its people.

Read more about us and the FIELDFIX way of doing business.