Business productivity software, cloud based system, Job Software for Field Crews, Job Tracking Software, Mobile Job Management Software, Mobile Workforce Management Software, Software for Construction, Software for Contractors, Software for field data collection, Testimonials

“You can’t do today’s job with yesterday’s methods and be in business tomorrow”

When it comes to managing jobs in the field the smart way FIELDFIX gives customers the flexibility they need.

First there were paper Timesheets, and then came mobile Timesheets. FIELDFIX goes that extra step further when driving the efficiencies of mobile information capture.  Listening to our customers, who wanted the ability to work even smarter in the field, we have expanded the capabilities of FIELDFIX Job Management to include capturing Time on FIELDFIX Job Cards.

This means instead of completing separate Timesheets and Job Cards on mobile devices, field crew now have the flexibility to record both at the same time on just one FIELDFIX mobile form.

The advantages of using FIELDFIX Job Management really do speak for themselves. Reduced administration all round as well as increased work efficiencies throughout the business. Site supervisors can manage jobs easier in the field without the hassle of paperwork.  But for those cases when it makes sense for separate Timesheet only recording, FIELDFIX mobile Timesheets still do the trick.

 “You can’t do today’s job with yesterday’s methods and be in business tomorrow.”

(Anonymous)

FIELDFIX couldn’t agree more. We focus on giving our customers the flexibility to capture and manage mobile information efficiently to suit their business needs.  Providing customers with the tools they need to manage their jobs in the field the smart way!

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The important things that set FIELDFIX apart from the rest

Unique beginnings

FIELDFIX was born out of the unlikely partnership of a contractor with 20 years hard experience at the coal face and a specialist IT company with strategic expertise in design and software development. Every stage of the software development was driven by the practical needs of the contractor, the customer telling the IT experts what they needed the system to do and to deliver. About Us

Changing the focus of traditional job management development

Rather than being a system designed in the office and pushed out to field crew to use, we started in the field and this gives us a unique perspective and understanding that many software companies cannot claim to have. Moreover, we know what works in the field through first-hand experience and we know what doesn’t work also.

Keeping it simple

Peter Cooper, Co-founder with over 20 years’ experience in the utilities industry was very clear about what he wanted, what was missing in the market:

“Smart job management software that the fat fingers and thumbs out there will want to use. The coal face users don’t need pretty, they need practical.”

FIELDFIX – it’s so simple to use that it allows everyone in your business to play their part in contributing to business administration. FIELDFIX gives your crew the ability to work smarter, not harder and get the job done.

Keeping it smart

With its easy-to-use yet comprehensive job management and profit screens, FIELDFIX tells you which clients are worth the work and which ones aren’t! How? By providing you with the ability to view the profitably of any job, contract or client and it’s makeup at any given stage of their lifecycle. Knowing which clients are profitable can mean sink or swim for your business

Much more than just job management software

More and more we’re hearing how we are really good at getting the right information, to the right people, from anywhere, any time. With the emphasis always on flexibility for our customers and the ability to customise any mobile form – fast! FIELDFIX much more than just job management software

Integration, “think partners not replacements”

Our philosophy is built around utilising the best solution for each business requirement rather than a “take over the world” approach.  FIELDFIX has made it even simpler for our clients to integrate FIELDFIX and their business applications by partnering with one of the world’s leading App integration platform providers – Maestrano. FIELDFIX job management, Accounting, Payroll, CRM, you name it; bring your favourite business applications together in one place! Built to integrate 

We’ve got your back

Unlike many job apps, once you’re up and running our customer support doesn’t stop there. We understand that when you have a question, you need a quick response, and that automated “ticket” responses can not only be impersonal but very frustrating when you need an answer fast! That’s why when you call FIELDFIX support, you can be sure to get a reliable, personal response and we won’t keep you waiting. There’s no going back now….we can’t live without it”

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Does having smart systems in place help free up time for the important things like your people?

An article caught my attention this week that discussed the importance of listening to others when they are raising an issue of concern. Whether it’s friends, family or work colleagues, it highlighted that all too often we can trivialise other people’s concerns because it doesn’t seem important enough, in our opinion, to cause stress. The key point of note being;

“Every person’s “benchmark” for stress is different.”

(source: Mindfood, Trival Tribulations, Dr Emily O’Leary)

With our daily workloads and ever expanding “to do” lists it’s all too easy to get bogged down in the details and not make time to deal with one of the most important areas of your business – your staff. So when it comes to looking after your people and decreasing their daily stresses, does having smart systems in place help?

We spoke to one of our customers, FTTX Services, who utilises FIELDFIX automated Productivity Reporting to proactively empower their staff to want to work more efficiently. By giving them the tools they need their people are able to easily report their awesome work in the field to management. This kind of proactive, supportive approach has really helped FTTX expand their business and made work life so much more enjoyable and easier for their staff.

So, in an ever increasing tough market place, surely every additional competitive advantage a business can weld is of benefit to both the business and its staff. Finding solutions to help your people work smarter not harder, has surely got to be a win win for everyone. Freeing up invaluable time, enabling you to focus on the more important things in business like your people.

Case study: FTTX Services 

 

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When it comes to software providers think “partners, not replacements”

In a recent article from CIO.com, Thor Olavsrud discussed the reasons why more and more businesses are turning over certain IT functions to managed service providers, allowing internal IT staff to focus their energies on strategic IT projects. With a collaborative working model and the focus being on “partners, not replacements” this practical approach certainly rings true with the FIELDFIX philosophy of “working smarter not harder” to get the job done.

These days, many software platforms try to be all things to everybody and end up being the jack of all trades and the master of none. At FIELDFIX we take a very different view. Our philosophy is built around utilising the best solution for each business requirement rather than a “take over the world” approach.

We like a practical, no-nonsense way of working and with over 20 years’ experience in the software industry, our customers know they can rely on us to deliver reliable job management software that does what they need it to do. Likewise, we enjoy working closely with our customers and always welcome their product innovation ideas, because we respect that our customers are the experts in their industry.

Working collaboratively and recognising the benefits that this brings definitely gets the thumbs up from the FIELDFIX team every time. After all, with clear communication and understanding about what the service provider’s roles and responsibilities are, what’s not to like about sound collaboration and like-minded companies working together to get the best result for both the business and its people.

Read more about us and the FIELDFIX way of doing business.

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Knowing which clients are profitable can mean sink or swim for your business!

Everyone knows that having high turnover doesn’t necessarily equate to having good profitability. Of course, there are many cases where your customers, both large and small, are contributing well to your bottom-line in return for the great product or service that you provide. This is the ideal scenario that every business strives for, working in partnership with their clients and ensuring that you both have an ongoing sustainable business model. Unfortunately, the ideal is not always the case as we all know. It’s easy to get swept along keeping up with daily business and lose track of the bigger picture.

That’s where FIELDFIX mobile job management helps you to work smarter.  With its easy-to-use yet comprehensive job management and profit screens, FIELDFIX makes it easy for you stay on top of, not only individual jobs, but the bigger picture at all times, no matter how busy your day gets.

In a nutshell, FIELDFIX tells you which clients are worth the work and which ones aren’t! How? By providing you with the ability to view the profitably of any job, contract or client and it’s makeup at any given stage of their lifecycle.

Here’s what one of our customers, Austin Asphalt has to say.

monitor-32743_1280 (3)

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Meet Dave, the ‘technical guru’ of FIELDFIX or as we like to call him the ‘IT geek’!

Dave’s passion is new product development, and he just loves being put to the test to deliver dynamic development requests from our FIELDFIX team and customers. Off he disappears into his “little dark cave,” and doesn’t reappear until he’s cracked it! Is there anything Dave cannot do?

His core technical skills have been put to the test very successfully over the last 20 years in a number of senior technical and management roles both in NZ and overseas. These include Intel, AT & T, Nortel, General Motors, Reed Elsevier, Vector and Electrix.

Yet while Dave is the overall product architect for FIELDFIX and drives our specialised development team, he also backs our Software as a Service philosophy one hundred percent. Not only does he believe strongly about providing on-going support for our customers, he is also committed to providing smart software solutions that can integrate and support your existing business systems.

Dave brings to FIELDFIX enterprise grade IT infrastructure but with the heart and soul of a small growing business, and makes working smarter not harder, not only easy but fun too.

Nice one Dave. Keep calm and SUP on! (Because when Dave’s not busy designing innovative software….you’ll find him off paddle boardingJ)

Next week we’ll be introducing you to Adrian. But in the meantime, you can find out more at meet the team.

 

 

Testimonials

Welcome back!

Happy New Year and welcome back from the team at FIELDFIX! We hope all of our clients had a great break and have managed to hit 2016 at a great pace!

FIELDFIX has some exciting announcements on the horizon over the next couple of months and 2016 is shaping up to be a fantastic year!

As always we’ll keep innovating and listening to our clients’ needs and we look forward to bringing some exciting new developments to our clients, software and business throughout this coming year!

We wish everyone the best for the start of 2016!FIELDFIX-Signature-v2

Software field crew want to use
Testimonials

Take control of your business with FIELDFIX

FIELDFIX is a smart software system that’s been tried and tested by field crew. It manages all aspects of the job from beginning to end – scope, plan, schedule, dispatch, timesheets, job cards, event reports, As Builts, invoice and budgeting – and offers flexible functions to suit every size of business in any industry. Track job progress and costs vs revenue in real time so you can grow your business confidently, backed by a friendly FIELDFIX support team who is committed to providing smart solutions for your business needs.

But don’t just take our word for it. See what our customers have to say:

Roger Austin, Austin Asphalt

Having initially investigated building his own bespoke app, once Roger Austin saw what FIELDFIX could do, he knew immediately it would provide his business with what he needed.

 “Compared to where we were when we first made the decision to implement FIELDFIX, we’re worlds apart. It’s just magic! Mobile timesheet capture makes the wages from the field to bank payment seamless.”

FTTX Services

“Once the decision was made to roll out FIELDFIX to the ground staff everyone from the FIELDFIX team pitched in to ensure that all training and roll out went as smoothly as possible. The FIELDFIX team responded with confidence and a great “can do” attitude to all queries and tweaks.”

When you join up with FIELDFIX we’ll make sure you get the total experience. With over 20 years’ experience in both the software development and field service industry, FIELDFIX ticks all the boxes.

Contact us and we’ll happily talk you through how it works.

Practical Job Management Software in the field
Testimonials

Reward your clients the easy way with FIELDFIX Job Discounts feature

At FIELDFIX development never stands still, we are constantly looking for new ways to improve our mobile job management software and make it even smarter “for the fat fingers and thumbs” out there. We find the best way to help our customers stay ahead of the game is to actively encourage their input in new feature ideas. After all, everything we do starts in the field, so by listening to our customers, we make sure we continue to deliver practical smart software for the people who use it.

Thanks to Austin Asphalt and their innovative thinking, you can now easily reward good clients with job discounts, all effortlessly managed and automated within FIELDFIX Job Management.

Simply select which job you want to discount, and complete the field with the chosen discount percentage, it’s as easy as that.

With an ever competitive market place, our customer was keen to explore new ways to strengthen existing client relationships as well as incentivise new clients to come on board. We are very pleased that FIELDFIX enables them to do just that. Another great example of what can be achieved when we all work together.

Contact us today for more information or maybe you have a smart idea you would like to share.

Send timesheets from anwhere, any time
Testimonials

FIELDFIX Paperless Timesheets, right for your field crew and your business

With so many Timesheet apps out there how do you go about choosing the right one and what other factors should you consider other than focussing purely on price? Sure, everyone likes to get a good deal, but like most things in life ……cheap is not always better.

Once your company has decided to take the plunge and move from paper to mobile Timesheets, you want to ensure that what you are buying is just that – smart Timesheet software that will fully automate the entire process for you, from recording hours worked right down to integrating the data with your existing payroll system. Moreover, you want to choose a system that your field crew will understand and want to use and that provides easy, accessible reporting to the rest of the business.

In keeping with the entire FIELDFIX philosophy of working smarter not harder, our timesheets encourage field crew to capture information as they work. It may help to think of a timesheet as being like the old punch card system. Whenever the crew start on a job they ‘punch in’ using their mobile phone or tablet. In this way the crew can simply clock on to the job as they are setting up. If they forget they can send this clock on later and FIELDFIX will sort out the ordering and calculate the hours. Our clients find the main challenge is changing the culture within their business from paper to mobile, but with support from management and the FIELDFIX team, this change happens quickly.

At FIELDFIX we are passionate about helping businesses utilise information the easy way with practical, no non-sense business reporting. That’s why as well as being user friendly, FIELDFIX Timesheets integrate seamlessly with FIELDFIX Job Management, so that time recorded is automatically reported to the relevant job.

What’s more FIELDFIX Timesheets just got even smarter with greater flexibility and even more detailed reporting features. Our customers wanted to know more about what’s happening at the coalface so we added a “Job Comments” field. We’ve also extended the reporting features for Overtime and Allowances as well as improving the interface making FIELDFIX Timesheets even easier to use. Empower your field crew to help administrate your business from the field!

So although there may be many Timesheet apps out there, be sure to do your homework first. After all, any business change takes time and a certain amount of effort so you want to make sure you get it right the first time.

Send Timesheets from anywhere, anytime with FIELDFIX. Right for your field crew, right for your business.