Agricultural Spraying Industry, civil construction management software, cloud based system, Contractor Software, Custom Fields, Custom Forms, Event Management, Job Management Software, Job Software for Field Crews, Mobile Job Management Software, Software for Construction, Software for Contractors, Software for the Agricultral Industry

On the right path

After an exciting round of visits last month we are delighted to welcome new customers to the FIELDFIX family. More and more we’re hearing how we are really good at getting the right information, to the right people, from anywhere, any time, with the emphasis always on flexibility for our customers and the ability to customise any mobile form fast!

Just recently Troydon Contractors took advantage of this flexibility by utilising our FIELDFIX Custom Fields feature and adapting the FIELDFIX mobile forms to suit their business needs.

With more onsite training sessions planned this month, it’s great to see FIELDFIX Job Management appealing to a diverse range of businesses from civil and construction to energy and many more.

We are always pleased to gain first hand feedback from the people who use our software and the responses continue to be very encouraging. Above all, it’s good to know that our founding philosophy and vision for FIELDFIX job software is hitting the mark.

“Smart job management software that the fat fingers and thumbs out there will want to use. The coal face users don’t need pretty, they need practical.” (Peter Cooper, co-founder of FIELDFIX)

Thanks to our customers for their continued support and honest feedback, and for helping us make FIELDFIX much more than just a job management system.

cloud based system, Job Management, Job Management Software, Job Software for Field Crews, Job Tracking Software, managing complex jobs, Mobile Job Management Software, Scheduling Software, Software for Construction, Software for Contractors

Got a complex job? Get FIELDFIX

FIELDFIX Job Management makes light work of managing those ‘big’ complex jobs.

Project Managers can easily plan complex commercial projects by using sub-jobs, tasks, dates and multiple job states to manage the work. For example, you can use sub-jobs to divide the job into tasks by crew function such as civil or drill, or by location such as by road. Even on-site, supervisors and project managers can assign tasks right there and then using sub-jobs so that they can use crew more efficiently to plan and manage the work.

job_subjobs

Sub-jobs can be easily scheduled and dispatched to crew devices in seconds and are easily managed through the job life-cycle with automated job flow, while alerts keep you on top of job progress by listing jobs that need to be actioned.

dispatch_subjobs

With FIELDFIX jobs are more than just open or closed. FIELDFIX gives you the ability to easily manage the job through its multiple states e.g. on hold, open, quoted, approved, scheduled, planned, dispatched, in progress, work complete, reporting complete, invoiced, closed, cancelled. You choose the ones that best suit your business. Job states flow automatically depending on action e.g. as soon as data is submitted from a device, the job state moves from ‘dispatched’ to ‘in progress’.

job-state_subjobs

Automated job alerts tell you which jobs need servicing, and the shared view makes it easy to share comments between field crew and office staff. You can sort jobs by next date and quickly view recent job activity so that you can immediately schedule urgent jobs and dispatch to crew devices in seconds.

dispatch_actions_subjobs

FIELDFIX really does make it easy to plan and manage complex jobs, stay on top of job progress and easily track costs vs revenue in real time.

Cloud Software, Contractor Software, disruptive technology, Field Service Management, hosted infrastructure, Mobile Job Management Software, mobility software, Software as a Service, Software for Construction, Software for Contractors

Why software design should be driven by the people who use it

“People who designed this system, don’t actually use it” – It’s surprisingly (and a little disconcerting) just how often you hear people around you saying this about their business software when they are struggling to get their daily job done and their “specifically designed” system just isn’t playing ball!

At FIELDFIX we take a very different approach to software design because we strongly believe our customers shouldn’t have to put up with job management software that “more or less” does what they need it to.

From the very beginnings FIELDFIX product development has focussed on the practical needs of field crew, with the people who use the system driving software development. Even the green background of FIELDFIX job software field app was chosen for its practical benefit. After trialling it in action at the coalface the guys in the field gave GREEN the big thumbs up for being the most practical colour for visibility that worked in all weather conditions. When the hot sun was beating down on the devices, or the skies were on downpour mode, the green screen remained easy to view and allowed the guys to keep working smart in the field.

To reference the great Steve Jobs:

“Design is not just what it looks like and feels like. Design is how it works.”

The FIELDFIX team couldn’t agree more. With FIELDFIX mobile job management software, everything we do starts with the design. Get that right, and the rest will follow. And above all, listen to your customers’ needs because they are the ones who will be using your software!

Business productivity software, cloud based system, Job Software for Field Crews, Job Tracking Software, Mobile Job Management Software, Mobile Workforce Management Software, Software for Construction, Software for Contractors, Software for field data collection, Testimonials

“You can’t do today’s job with yesterday’s methods and be in business tomorrow”

When it comes to managing jobs in the field the smart way FIELDFIX gives customers the flexibility they need.

First there were paper Timesheets, and then came mobile Timesheets. FIELDFIX goes that extra step further when driving the efficiencies of mobile information capture.  Listening to our customers, who wanted the ability to work even smarter in the field, we have expanded the capabilities of FIELDFIX Job Management to include capturing Time on FIELDFIX Job Cards.

This means instead of completing separate Timesheets and Job Cards on mobile devices, field crew now have the flexibility to record both at the same time on just one FIELDFIX mobile form.

The advantages of using FIELDFIX Job Management really do speak for themselves. Reduced administration all round as well as increased work efficiencies throughout the business. Site supervisors can manage jobs easier in the field without the hassle of paperwork.  But for those cases when it makes sense for separate Timesheet only recording, FIELDFIX mobile Timesheets still do the trick.

 “You can’t do today’s job with yesterday’s methods and be in business tomorrow.”

(Anonymous)

FIELDFIX couldn’t agree more. We focus on giving our customers the flexibility to capture and manage mobile information efficiently to suit their business needs.  Providing customers with the tools they need to manage their jobs in the field the smart way!

Contractor Software, disruptive technology, Job Costing Software, Job Management Software, Job Tracking Software, Mobile Job Management Software, Software as a Service, Testimonials, Training and Support

The important things that set FIELDFIX apart from the rest

Unique beginnings

FIELDFIX was born out of the unlikely partnership of a contractor with 20 years hard experience at the coal face and a specialist IT company with strategic expertise in design and software development. Every stage of the software development was driven by the practical needs of the contractor, the customer telling the IT experts what they needed the system to do and to deliver. About Us

Changing the focus of traditional job management development

Rather than being a system designed in the office and pushed out to field crew to use, we started in the field and this gives us a unique perspective and understanding that many software companies cannot claim to have. Moreover, we know what works in the field through first-hand experience and we know what doesn’t work also.

Keeping it simple

Peter Cooper, Co-founder with over 20 years’ experience in the utilities industry was very clear about what he wanted, what was missing in the market:

“Smart job management software that the fat fingers and thumbs out there will want to use. The coal face users don’t need pretty, they need practical.”

FIELDFIX – it’s so simple to use that it allows everyone in your business to play their part in contributing to business administration. FIELDFIX gives your crew the ability to work smarter, not harder and get the job done.

Keeping it smart

With its easy-to-use yet comprehensive job management and profit screens, FIELDFIX tells you which clients are worth the work and which ones aren’t! How? By providing you with the ability to view the profitably of any job, contract or client and it’s makeup at any given stage of their lifecycle. Knowing which clients are profitable can mean sink or swim for your business

Much more than just job management software

More and more we’re hearing how we are really good at getting the right information, to the right people, from anywhere, any time. With the emphasis always on flexibility for our customers and the ability to customise any mobile form – fast! FIELDFIX much more than just job management software

Integration, “think partners not replacements”

Our philosophy is built around utilising the best solution for each business requirement rather than a “take over the world” approach.  FIELDFIX has made it even simpler for our clients to integrate FIELDFIX and their business applications by partnering with one of the world’s leading App integration platform providers – Maestrano. FIELDFIX job management, Accounting, Payroll, CRM, you name it; bring your favourite business applications together in one place! Built to integrate 

We’ve got your back

Unlike many job apps, once you’re up and running our customer support doesn’t stop there. We understand that when you have a question, you need a quick response, and that automated “ticket” responses can not only be impersonal but very frustrating when you need an answer fast! That’s why when you call FIELDFIX support, you can be sure to get a reliable, personal response and we won’t keep you waiting. There’s no going back now….we can’t live without it”

Business productivity software, civil construction management software, Competitive Advantage in Business, Field Mobility Software, Job Management Software for optimising staff productivity, Mobile Workforce Management Software, Testimonials, Vegetation Management Software

Does having smart systems in place help free up time for the important things like your people?

An article caught my attention this week that discussed the importance of listening to others when they are raising an issue of concern. Whether it’s friends, family or work colleagues, it highlighted that all too often we can trivialise other people’s concerns because it doesn’t seem important enough, in our opinion, to cause stress. The key point of note being;

“Every person’s “benchmark” for stress is different.”

(source: Mindfood, Trival Tribulations, Dr Emily O’Leary)

With our daily workloads and ever expanding “to do” lists it’s all too easy to get bogged down in the details and not make time to deal with one of the most important areas of your business – your staff. So when it comes to looking after your people and decreasing their daily stresses, does having smart systems in place help?

We spoke to one of our customers, FTTX Services, who utilises FIELDFIX automated Productivity Reporting to proactively empower their staff to want to work more efficiently. By giving them the tools they need their people are able to easily report their awesome work in the field to management. This kind of proactive, supportive approach has really helped FTTX expand their business and made work life so much more enjoyable and easier for their staff.

So, in an ever increasing tough market place, surely every additional competitive advantage a business can weld is of benefit to both the business and its staff. Finding solutions to help your people work smarter not harder, has surely got to be a win win for everyone. Freeing up invaluable time, enabling you to focus on the more important things in business like your people.

Case study: FTTX Services 

 

Agricultural Spraying Industry, Contractor Software, Custom Forms, Job Management Software, Job Software for Field Crews, mobile forms, Mobile Job Management Software, Software for Construction, Software for Contractors, Software for the Agricultral Industry

The future looks bright

After an exciting round of trips to Christchurch this month we are delighted to welcome new customers to the FIELDFIX family. More and more we’re hearing how we are really good at getting the right information, to the right people, from anywhere, any time, with the emphasis always on flexibility for our customers and the ability to customise any mobile form fast! In the latest visits it was rewarding to see both old and new customers alike making the most this flexibility by utilising our FIELDFIX Custom Fields feature and adapting the FIELDFIX mobile forms to suit their business needs, both for the Agricultural Spraying and Asphalt Industries.

With more trips planned next month, it’s great to see FIELDFIX Job Management appealing to a diverse range of businesses from civil and construction to energy and many more. We are always pleased to gain first hand feedback from the people who use our software and the responses continue to be very encouraging. Above all, it’s good to know that our founding philosophy and vision for FIELDFIX job software is hitting the mark. I guess it’s fair to say Peter Cooper, GM and co-founder of FIELDFIX with over 20 years’ experience in the civil, construction and utilities contracting industry really did know what he was talking about when he said the market was needing:

“Smart job management software that the fat fingers and thumbs out there will want to use. The coal face users don’t need pretty, they need practical.”

Thanks Pete! And thanks to our customers for their continued support and honest feedback, and for helping us make FIELDFIX much more than just a job management system.

Job management made easy
Cloud Software, Contractor Software, disruptive technology, Field Service Management, hosted infrastructure, Mobile Job Management Software, mobility software, Software as a Service, Software for Construction, Software for Contractors

Why software design should be driven by the people who use it

“People who designed this system, don’t actually use it” – Just the other day whilst in the bank I heard this very line and it got me thinking just how often you hear people around you saying this about their business software when they are struggling to get their daily job done and their “specifically designed” system just isn’t playing ball!

At FIELDFIX we take a very different approach to software design because we strongly believe our customers shouldn’t have to put up with job management software that “more or less” does what they need it to.

From the very beginnings FIELDFIX product development has focussed on the practical needs of field crew, with the people who use the system driving software development. Even the green background of FIELDFIX job software field app was chosen for its practical benefit. After trialling it in action at the coalface the guys in the field gave GREEN the big thumbs up for being the most practical colour for visibility that worked in all weather conditions. When the hot sun was beating down on the devices, or the skies were on downpour mode, the green screen remained easy to view and allowed the guys to keep working smart in the field.

To reference the great Steve Jobs:

“Design is not just what it looks like and feels like. Design is how it works.”

The FIELDFIX team couldn’t agree more. With FIELDFIX mobile job management software, everything we do starts with the design. Get that right, and the rest will follow. And above all, listen to your customers’ needs because they are the ones who will be using your software!

Agricultural Industry, Agricultural Spraying Industry, business reporting, Field Service Management, Job Management Software, Job Tracking Software, Software for Contractors, Software for field data collection, Software for the Agricultral Industry

FIELDFIX Customisation gives client what they need in just 3 days. Now that’s fast!

Once again it goes to show that software customisation doesn’t need to take an age to deliver, nor cost the earth. FIELDFIX received a new enquiry from an Agricultural Contractor on the Thursday. A one-man band, he was after a smart software solution that would replace his current cumbersome paper forms in the field and allow him to capture chemical use and quantities on the job quickly, efficiently and without the pain of paperwork.

Using our FIELDFIX Custom Forms feature our technical team were able to turn it around and get back to the customer by Monday, before they’d even had a chance to start the new working week. Now that’s fast!

Agricultural Industry_Spraying Custom Form

FIELDFIX gets smart with mobile Custom Forms for the Agricultural Spraying Industry

Gone are paper forms and hand-written records of chemicals used, rate per hectare, water application rate, how it was applied, temperature, wind speed, a wind speed rating, humidity level, weather conditions, paddock numbers and the list goes on! With some swift FIELDFIX customisation all this information can be captured using dropdown boxes, picklists and easy to enter fields on a tablet. FIELDFIX makes light work of what was previously a messy paper job and records all necessary information required for billing and reporting in the Agricultural spraying industry. No more muddy bits of paper lost under the seat!

Add to that the benefit of FIELDFIX job management and the total flexibility it offers customers to scale up or down depending on their business needs, for example if you’re going through a growth patch or increased seasonal demand such as the spraying season, FIELDFIX will keep you working smarter not harder.

So it really goes to show, when it comes to software customisation don’t be fooled into believing you have to be kept waiting, because smart job software is built to deal with such key areas of importance. And remember customised reporting from the field doesn’t have to be hard.

Contact us today and let FIELDFIX help you make light work of it.

Read more about how FIELDFIX makes light work of customising mobile forms to suit your business needs.

 

cloud based system, Cloud Software, Contractor Software, Field Service Management, hosted infrastructure, iPaas providers, Job Management Software, Software as a Service, Software for Contractors, software service providers, Testimonials

When it comes to software providers think “partners, not replacements”

In a recent article from CIO.com, Thor Olavsrud discussed the reasons why more and more businesses are turning over certain IT functions to managed service providers, allowing internal IT staff to focus their energies on strategic IT projects. With a collaborative working model and the focus being on “partners, not replacements” this practical approach certainly rings true with the FIELDFIX philosophy of “working smarter not harder” to get the job done.

These days, many software platforms try to be all things to everybody and end up being the jack of all trades and the master of none. At FIELDFIX we take a very different view. Our philosophy is built around utilising the best solution for each business requirement rather than a “take over the world” approach.

We like a practical, no-nonsense way of working and with over 20 years’ experience in the software industry, our customers know they can rely on us to deliver reliable job management software that does what they need it to do. Likewise, we enjoy working closely with our customers and always welcome their product innovation ideas, because we respect that our customers are the experts in their industry.

Working collaboratively and recognising the benefits that this brings definitely gets the thumbs up from the FIELDFIX team every time. After all, with clear communication and understanding about what the service provider’s roles and responsibilities are, what’s not to like about sound collaboration and like-minded companies working together to get the best result for both the business and its people.

Read more about us and the FIELDFIX way of doing business.