Agricultural Spraying Industry, Business productivity software, business reporting, Cloud Software, Job Management Software, Job Software for Field Crews, Mobile Job Management Software, Mobile Workforce Management Software, Software for Construction, Software for Contractors

A no-nonsense, practical approach to training that works for your team as well as your budget

From its very beginnings FIELDFIX software was designed to work in any business. Built to offer mobile workforces from all kinds of industries the ability to not only capture but manage data from even the most remote places – the smart way.

As a result of our flexible design approach, we are finding that FIELDFIX is appealing to all sizes as well as all sorts of businesses, near and far. In fact, once they learn what FIELDFIX has to offer and just how easy it is to get up and running and start working smarter not harder; new customers are quick to jump on board! Just this week we welcomed a new customer on board by the end of their first demo, all done remotely.

But it’s not just our software that’s flexible in its design and set up. All too often we find software providers can over complicate the start-up process. At FIELDFIX we prefer the no-nonsense, practical approach to training and support and have put a lot of effort into making it as easy as possible to implement FIELDFIX.

We also understand that downtime is money wasted so when it comes to getting started with FIELDFIX, we guarantee to have your office and field crew up and running and working productively in no time.

What our customers want is a no-nonsense, practical approach to training that works for their team as well as their budget. Who can argue with that? It makes perfect sense to the FIELDFIX team! And once we’ve got you up and running our support doesn’t stop there. We positively encourage our customers old and new, to pick up the phone and talk to us, no matter how small the question may seem. After all, that’s what our support team is here for.

FIELDFIX support – we’re not just about the software, we’ve got your back.

 

Contractor Software, disruptive technology, Job Costing Software, Job Management Software, Job Tracking Software, Mobile Job Management Software, Software as a Service, Testimonials, Training and Support

The important things that set FIELDFIX apart from the rest

Unique beginnings

FIELDFIX was born out of the unlikely partnership of a contractor with 20 years hard experience at the coal face and a specialist IT company with strategic expertise in design and software development. Every stage of the software development was driven by the practical needs of the contractor, the customer telling the IT experts what they needed the system to do and to deliver. About Us

Changing the focus of traditional job management development

Rather than being a system designed in the office and pushed out to field crew to use, we started in the field and this gives us a unique perspective and understanding that many software companies cannot claim to have. Moreover, we know what works in the field through first-hand experience and we know what doesn’t work also.

Keeping it simple

Peter Cooper, Co-founder with over 20 years’ experience in the utilities industry was very clear about what he wanted, what was missing in the market:

“Smart job management software that the fat fingers and thumbs out there will want to use. The coal face users don’t need pretty, they need practical.”

FIELDFIX – it’s so simple to use that it allows everyone in your business to play their part in contributing to business administration. FIELDFIX gives your crew the ability to work smarter, not harder and get the job done.

Keeping it smart

With its easy-to-use yet comprehensive job management and profit screens, FIELDFIX tells you which clients are worth the work and which ones aren’t! How? By providing you with the ability to view the profitably of any job, contract or client and it’s makeup at any given stage of their lifecycle. Knowing which clients are profitable can mean sink or swim for your business

Much more than just job management software

More and more we’re hearing how we are really good at getting the right information, to the right people, from anywhere, any time. With the emphasis always on flexibility for our customers and the ability to customise any mobile form – fast! FIELDFIX much more than just job management software

Integration, “think partners not replacements”

Our philosophy is built around utilising the best solution for each business requirement rather than a “take over the world” approach.  FIELDFIX has made it even simpler for our clients to integrate FIELDFIX and their business applications by partnering with one of the world’s leading App integration platform providers – Maestrano. FIELDFIX job management, Accounting, Payroll, CRM, you name it; bring your favourite business applications together in one place! Built to integrate 

We’ve got your back

Unlike many job apps, once you’re up and running our customer support doesn’t stop there. We understand that when you have a question, you need a quick response, and that automated “ticket” responses can not only be impersonal but very frustrating when you need an answer fast! That’s why when you call FIELDFIX support, you can be sure to get a reliable, personal response and we won’t keep you waiting. There’s no going back now….we can’t live without it”

Agricultural Industry, cloud based system, Competitive Advantage in Business, Contractor Software, Field Mobility Software, Job Costing Software, Job Management Software, Job Tracking Software, Software for Construction, Software for Contractors

Staying in the know doesn’t have to be a complicated affair

There’s one fact we can all agree on, and that is the more you understand your business, the better decisions you can make. Having said that, with so many job software solutions available today, how do you decide which one is right for your business? For many contractors the desire is definitely there to make the change and embrace new technology, but where to start when managing your daily business seems to soak up all of your time?

At FIELDFIX we prefer the practical approach to doing business. Unlike many Apps out there today that leave it to the user to get to grips with the product, FIELDFIX job management is not just about the software. We recognise that as well as providing smart software solutions, customers value training and ongoing support.

Moreover, we understand that when you have a question, you need a quick response, and that automated “ticket” responses can not only be impersonal but very frustrating when you need an answer fast! That’s why when you call FIELDFIX support, you can be sure to get a reliable, personal response and we won’t keep you waiting.

Introducing new technologies is often a daunting enough experience for most companies big and small. When customers join the FIELDFIX family we want to make the transition to a new way of doing things as smooth as possible, so they can kick back and start enjoying the benefits in no time at all. Because “staying in the know” really doesn’t have to be a complicated affair.

Agricultural Spraying Industry, Business productivity software, business reporting, Cloud Software, Job Management Software, Job Software for Field Crews, Mobile Job Management Software, Mobile Workforce Management Software, Software for Construction, Software for Contractors

A no-nonsense, practical approach to training that works for your team as well as your budget

From its very beginnings FIELDFIX software was designed to work in any business. Built to offer mobile workforces from all kinds of industries the ability to not only capture but manage data from even the most remote places – the smart way.

As a result of our flexible design approach, we are finding that FIELDFIX is appealing to all sizes as well as all sorts of businesses, near and far. In fact, once they learn what FIELDFIX has to offer and just how easy it is to get up and running and start working smarter not harder; new customers are quick to jump on board! Just this week we welcomed a new customer on board by the end of their first demo, all done remotely.

But it’s not just our software that’s flexible in its design and set up. All too often we find software providers can over complicate the start-up process. At FIELDFIX we prefer the no-nonsense, practical approach to training and support and have put a lot of effort into making it as easy as possible to implement FIELDFIX.

We also understand that downtime is money wasted so when it comes to getting started with FIELDFIX, we guarantee to have your office and field crew up and running and working productively in no time.

What our customers want is a no-nonsense, practical approach to training that works for their team as well as their budget. Who can argue with that? It makes perfect sense to the FIELDFIX team! And once we’ve got you up and running our support doesn’t stop there. We positively encourage our customers old and new, to pick up the phone and talk to us, no matter how small the question may seem. After all, that’s what our support team is here for.

FIELDFIX support – we’re not just about the software, we’ve got your back.

 

cloud based system, Cloud Software, Contractor Software, Field Service Management, hosted infrastructure, iPaas providers, Job Management Software, Software as a Service, Software for Contractors, software service providers, Testimonials

When it comes to software providers think “partners, not replacements”

In a recent article from CIO.com, Thor Olavsrud discussed the reasons why more and more businesses are turning over certain IT functions to managed service providers, allowing internal IT staff to focus their energies on strategic IT projects. With a collaborative working model and the focus being on “partners, not replacements” this practical approach certainly rings true with the FIELDFIX philosophy of “working smarter not harder” to get the job done.

These days, many software platforms try to be all things to everybody and end up being the jack of all trades and the master of none. At FIELDFIX we take a very different view. Our philosophy is built around utilising the best solution for each business requirement rather than a “take over the world” approach.

We like a practical, no-nonsense way of working and with over 20 years’ experience in the software industry, our customers know they can rely on us to deliver reliable job management software that does what they need it to do. Likewise, we enjoy working closely with our customers and always welcome their product innovation ideas, because we respect that our customers are the experts in their industry.

Working collaboratively and recognising the benefits that this brings definitely gets the thumbs up from the FIELDFIX team every time. After all, with clear communication and understanding about what the service provider’s roles and responsibilities are, what’s not to like about sound collaboration and like-minded companies working together to get the best result for both the business and its people.

Read more about us and the FIELDFIX way of doing business.

Cloud Software, Contractor Software, Field Service Management, hosted infrastructure, Job Management Software, Mobile Job Management Software

Why customer support really does count when implementing new job management software

With so many job management software solutions available in the market today, how do companies choose which one is best for their business? Of course, there are many important factors to consider from cost to “does it really do what I need it to” however, one important point that often gets overlooked is Customer Support. Here are a few reasons why this should rank high on your checklist, because although a lot of companies promise cheap software what you really need to be asking is “when it comes to support, do they have your back?”

Managing culture change

When companies decide to change from existing paper processes they need to feel supported every step of the way. After all, you aren’t just changing paper processes when implementing new software, you are often changing how people work, introducing a new culture. Especially for the guys in the field who, unlike office staff,  are often not experienced with using software to record and report on their daily activities at the coalface.

FIELDFIX job management software is delivered as a service. From the get go, you can expect hands-on customer support throughout from initial deployment right through to helping you make the most of FIELDFIX for years to come.

Furthermore, our thorough approach to implementation provides a low risk platform for managing the overall culture change required for mobile software implementation. FIELDFIX having come from the field understands this and has the toolsets and methodologies in place to assist organisations with getting to grips with this fundamental culture change within a business.

As Peter Cooper, FIELDFIX co-founder says:

“You can buy all sorts of software and leave it to the guys in the field to get to grips with it, but if they don’t buy into it, they’re not going to use it and then you’ve got nothing.”

We’ve got your back

Unlike many job apps, once you’re up and running our customer support doesn’t stop there. We understand that when you have a question, you need a quick response, and that automated “ticket” responses can not only be impersonal but very frustrating when you need an answer fast! That’s why when you call FIELDFIX support, you can be sure to get a reliable, personal response and we won’t keep you waiting.

Experience you can rely on

With over 20 year’s field service experience, we understand the practical needs of our customers. Rather than being a system designed in the office and pushed out to field crew to use, we started in the field and this gives us a unique perspective and understanding that many software companies cannot claim to have. Moreover, we know what works in the field through first-hand experience and we know what doesn’t work also.

So remember, introducing new software may be a serious business but it doesn’t have to be a stressful one. With the right level of customer support and experience, it can be both an enlightening and fun journey too!

 

Contractor Software, disruptive technology, Job Management Software, mobility software, Software as a Service, Software for Construction, Software for Contractors

NEW Online Guided Tours helps customers get to grips with FIELDFIX fast!

Unlike many Apps out there today that leave it to the user to get to grips with the product, FIELDFIX job management is not just about the software. We recognise that as well providing smart software solutions, customers value training and ongoing support. When customers join the FIELDFIX family we want to make the transition to a new way of doing things as smooth as possible, so they can kick back and start enjoying the benefits in no time at all.

That’s why we’ve been busy creating a great new help interface FIELDFIX Online Guided Tours that will benefit both new and existing customers. Easily accessible at the top right of your FIELDFIX website, a drop down menu lists all you need to know from getting started to how to manage your jobs, contracts and business the smart way.

 

Guided Tours Top Menu

 

Existing customers will enjoy finding out all the latest tips and shortcuts FIELDFIX has to offer, and as FIELDFIX development never stands still there are always cool new features to explore.  New customers will benefit from our intuitive, step by step guided tour with easy to view pop up help boxes that take you through every screen, ensuring your staff are up and running in no time at all, just the way we like it!

 

Welcome to FIELDFIX Guided Tours

 

So whilst FIELDFIX is still very much about Software as a Service with hands-on training and personal customer support whenever you need it, our recent partnership with Maestrano and expansion into overseas markets provided the inspiration to extend our level of existing online customer support even further.

Introducing new technologies is often a daunting enough experience for most companies big and small, that’s why FIELDFIX aim to make it an exciting experience. Forget about the saying “no pain, no gain” with FIELDFIX Job Management software we promise the focus is all about the “gain”.

 

Software field crew want to use
Testimonials

Take control of your business with FIELDFIX

FIELDFIX is a smart software system that’s been tried and tested by field crew. It manages all aspects of the job from beginning to end – scope, plan, schedule, dispatch, timesheets, job cards, event reports, As Builts, invoice and budgeting – and offers flexible functions to suit every size of business in any industry. Track job progress and costs vs revenue in real time so you can grow your business confidently, backed by a friendly FIELDFIX support team who is committed to providing smart solutions for your business needs.

But don’t just take our word for it. See what our customers have to say:

Roger Austin, Austin Asphalt

Having initially investigated building his own bespoke app, once Roger Austin saw what FIELDFIX could do, he knew immediately it would provide his business with what he needed.

 “Compared to where we were when we first made the decision to implement FIELDFIX, we’re worlds apart. It’s just magic! Mobile timesheet capture makes the wages from the field to bank payment seamless.”

FTTX Services

“Once the decision was made to roll out FIELDFIX to the ground staff everyone from the FIELDFIX team pitched in to ensure that all training and roll out went as smoothly as possible. The FIELDFIX team responded with confidence and a great “can do” attitude to all queries and tweaks.”

When you join up with FIELDFIX we’ll make sure you get the total experience. With over 20 years’ experience in both the software development and field service industry, FIELDFIX ticks all the boxes.

Contact us and we’ll happily talk you through how it works.

Software field crew want to use
Support, Testimonials

Great support say our customers

We constantly strive to provide great service and support to our customers so when our customers tell us we’re doing a great job, it means a lot.

Our dedicated tech team pride themselves in knowing everything there is to know about FIELDFIX and are keen to share their knowledge with you.

Thanks you for your kind feedback and keep those questions coming, that’s the way we like it!

Read more about our FIELDFIX service and how we can help make your business a success by working smarter, not harder.